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Strengths and weaknesses The article was published in the Wall Street Journal on December 19, and was written by Paul Mozur following efforts by the industry to regain and obtain a favorable public image.
Foxconn Facility also known as Hon Hai Precision Industry engages in the assembly of electronics for global brands likeApple.
Lately, the company has been experiencing a spate of crises, which has brought to light its strengths and weaknesses. In March, an investigation carried out by the Fair Labor Association found widespread breaches of Chinese law and Apple policies at three plants, including the excessive use of overtime at Hon Hais campus in Shenzhen.
Also inthere was a suicide outbreak that took more than a dozen workers at Hon Hai,s factories which employ about 1. There were also plant explosions, worker riots and child labor violations all that have attracted media unvarying attention.
FLA conducted the investigation for three weeks starting in mid-February.
It found an array of health and safety issues at the Foxconn facilities such as inadequate risk analysis and missing systems for protecting workers from excessive heat. Workers at the facility also claimed being yelled at or physically intimidated, or previously attacked by guards on the campus.
Hon Hai responded by pledging that it would bring its overtime policies into alignment with Chinese law by next year, allowing workers to work no more than nine hours of overtime a week.
They also pledged to improve health and safety conditions at its campuses across China as well. Towards this pledge, the industry has tried to improve worker conditions by raising wages. In addition, it has allowed employees to apply to live in dormitories with friends, has added recreational facilities at its campuses, and offers training courses, high school, and college degree program.
Hon Hai has also opened an office with mental-health professionals to counsel employees in Shenzhen.
Operators receive about 1, calls a day from workers seeking counseling at the ,employee campus. Hon Hai has also set up the campus-learning center, which now offers expanded educational opportunities, including a range of training courses and degree programs from junior college to doctorates.
Analysts said the scale of Hon Hai's operations and the tedious nature of the work mean difficulties for the company would likely continue. Despite these, the Industry has expanded within China over the past two years, establishing plants in the central cities of Chengdu and Zhengzhou so workers can be closer to their families.
However, that strategy has created shortages for specific types of workers at some plants. Providing work-life balance, at Foxconn has also become a challenge due to the different lifestyle of people from different provinces in China.
The need to accommodate the special customs and holidays of the workers from ethnic-minority groups is eminent. Therefore, in Shenzhen, the company still has problems keeping workers happy.
For example Pegatron Incorporation the listed manufacturing spinoff of popular Taiwanese computer company Asustek Computer Incorporation. Instead of taking the official steps to alleviate the suffering of its employees, Foxconn ignored the stress that built up among its labor and let it build to a level that fatally ended as suicides.
The military-style work culture and management system of Foxconn should change to drop the notorious brand reputation in advance.
Ina big company, workers need the feeling of a family to handle the severe working pressure, and not feel like moneymaking machines. Need an essay or paper? Get it done fast!Writing an APA outline format.
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